Shipping policy

Shipping & Delivery Policy — Klassy Kreations

At Klassy Kreations, we have partnered with top-tier courier aggregators linked with reliable networks like Delhivery, Blue Dart, FedEx, DHL, and more, allowing us to deliver your favorite ethnic wear right to your doorstep across the globe.

We always strive to dispatch your orders as promptly as possible. However, occasional delays may occur due to product availability, public holidays, or unforeseen circumstances on our end or from our logistics partners.

  • Accurate Details Matter: Please ensure you share your exact, complete address with correct PIN codes and a valid phone number for a seamless delivery experience.

  • Delivery Attempts: Our delivery partners will attempt to deliver your package 2 to 3 times depending on your location. If delivery fails, the package will be returned to us, and re-orders will be subject to product availability.

Domestic Shipping (Within India)

  • Shipping Charges: Free shipping on all orders across India!

  • Delivery Time: Typically takes 7 to 10 days.

  • Cash on Delivery (COD) : We charge non-refundable fee of Rs 200 for payments made via cash.

  • Delivery Experience: Delivery executives may call you prior to arrival for COD orders. For prepaid orders, an OTP may be required upon delivery.

  • Tracking Updates: You will receive real-time dispatch and tracking updates via SMS and email through our delivery partners. Reach out to us if you face any issues.

International Shipping

  • Shipping Charges: International shipping is calculated based on the weight, dimensions of your order, and the destination country. These charges are added automatically at checkout and are not included in product prices upfront.

  • Delivery Time: Estimated delivery is 15 to 45 days depending on your location. Please note that any customization requests may add to the processing time.

  • Customs, VAT, & Import Duties:

    • Customs duties, VAT, or local taxes are not included in the amount paid to Klassy Kreations.

    • These charges are levied by your country's customs officials upon arrival and must be borne entirely by the customer.

    • We hold no responsibility for these charges and cannot predict their exact cost. We advise checking with your local customs office beforehand.

    • If the customer fails to pay these duties or refuses the shipment, the package will not be refunded and will be considered "SOLD".

  • International Tracking: Tracking links for international orders will be shared personally via your provided contact details. (Please note that automated website tracking and system messages may not apply to international parcels).